AICA.by BitNTech
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Every call answered. In your customer’s language — Tamil, English or Tanglish.

AICA is an AI voice agent that handles inbound calls in Tamil, English and Tanglish — answering enquiries, completing tasks, and transferring the tricky ones to your team.

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The film / 0:43

Watch it with sound.

The calls keep coming. Forty-three seconds on what happens when AICA picks up.

Sound on · Captions in English and தமிழ்

01 / 03 · The problem

Your team answers the same questions all day.

14calls waiting

Repetitive enquiries

Timings, prices, status, directions. Over and over.

02 / Capabilities

What AICA does on every call.

One call, start to finish — and the ones after hours.

  1. 00:01

    01Answers enquiries

    Handles common questions instantly, without hold music.

  2. 00:04

    02Speaks naturally

    Understands Tamil, English and Tanglish — including switching mid-sentence.

  3. 00:09

    03Runs your workflows

    Completes defined tasks during the call: booking and rescheduling appointments, report-ready and billing status.

  4. 00:21

    04Transfers smartly

    Detects complex or sensitive calls and hands them to a human agent.

  5. 23:48

    05Always available

    Calls answered day and night. No breaks, no missed calls during peak hours.

  6. SETUP

    06Runs where you need it

    On-premise, on infrastructure you own, or as a managed cloud service.

03 / Languages

Tamil. English. Tanglish. All in one call.

Caller

நாளைக்கு டாக்டர் இருப்பாரா?

AICA

இருப்பார். நாளை காலை 10 மணி முதல் 1 மணி வரை. முன்பதிவு செய்யட்டுமா?

“Will the doctor be in tomorrow?” — “Yes, 10 AM to 1 PM. Shall I book you in?”

AICA replies in the register the caller speaks in — not formal written Tamil, not a translation layer. Example conversations.

04 / How it works

Live in three steps.

We do the setup. Your team tells us how the desk works; AICA learns to work it.

  1. 01

    Tell us your workflows

    What callers ask, what needs to happen, and when to involve a human.

  2. 02

    We set up AICA

    Configured for your business, your FAQs and your call flow — tested against real call scenarios before go-live.

  3. 03

    AICA takes the calls

    Handles routine calls end to end and transfers the rest to your team. We keep tuning it after launch.

05 / Use cases

Built for businesses that live on the phone.

  • First deployment focus

    Tanglish-first voice AI for hospital front desks in Tamil Nadu.

    • Appointment booking and rescheduling
    • OP timings, department and doctor enquiries
    • Report-ready and billing status calls
    • Missed-call and after-hours call handling

  • The same front desk, for partners and customers on the move.

    • Driver and partner onboarding enquiries
    • Booking status
    • Support

  • The questions every counter hears a hundred times a day.

    • Store timings
    • Order status
    • Service bookings

  • Admission season, without the engaged tone.

    • Admission enquiries
    • Fee questions
    • Schedule questions

06 / Book a demo

Hear what AICA can do for your calls.

Book a short demo. We’ll show you AICA handling calls for a business like yours.

01 Who you are
02 Your calls
Industry
Calls per day, roughly

We use these details only to arrange your demo.

AICA.

Answer. Understand. Resolve. 24/7.

AI voice agent for business calls in Tamil, English and Tanglish.

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aica.bitntech.in · by BitNTech